Return and Refund Policy for Customers
Annique has a quality guarantee for its customers on all products. It is the responsibility
of the Consultant to replace or refund any defective product or any product with which a
customer is not satisfied.
The Consultant may then return these products to Annique. The products returned will be
subject to verification.
• The unused portion of the product must be returned by the Consultant who exchanged
the product for the customer.
• The product must be accompanied by a Products and Services Rating Form which has been completed in full.
• The purchase date, batch number and customer details are essential for a quick refund.
• The Consultant is responsible for all costs pertaining to the return of the defective products. Annique will pay the shipping costs of replacement products.
• The defective products will be replaced with the same products at the Beautique (Namibia only) or a credit on the debtor’s account may be requested at Home Office.
• Credits will be made within 30 days of receipt of the returned product and the approval of the return thereof.
Please note this site is no longer available. We have a new exciting Annique Rooibos Store available for you!
When you are taken to our new Annique Rooibos Store, follow the below easy steps:
1. Choose Login on the top right corner
2. Simply type in your membership number and your password (refer to letter received from Home Office for your new Store password)
3.
Click on Log in
4. If you did not receive the letter from Home Office, simply follow the forgot password option on the log in screen. Follow the steps and use your new password when logging in
5. Should you require further assistance, please contact your Annique Rooibos Sponsor or contact our Home Office on 012 345 9800 / 9801
6. In future, you can go straight to our New Rooibos Store by
typing in annique.com in your web browser and choose Log in on the top right corner
Click to be taken to our new Annique Rooibos Store
Happy Shopping!